School Attendance and Pupil Welfare

Pupil Support Service

The Pupil Support Service offers advice and guidance to primary and secondary schools and families across Pembrokeshire for pupils who do not attend school on a regular basis and a child's level of absence reaches over 20%.

The service comprises a Pupil Support Officer (PSO) within each cluster of schools. Support is provided to improve school attendance in order for children to reach their best potential and support families where needed.

The PSO provide practical support to improve school attendance rates; reduce unauthorised absences; and to assist schools in the management of vulnerable children and young people.

School Checklist for Attendance and Strategies

Code of Conduct for Penalty Notices

How can the Service be accessed? - Who to Contact?

Referrals are made through the child's school, or parents can contact their child's school and ask to be contacted by their PSO. PSO's usually discuss referrals with schools in the first instance, but may be contacted directly by parents where there is a need for support, for example, when their child is not attending school or they need advice with regard to a school issue. PSOs are there to be the link between home and school.

Additional concerns can be discussed with Cara Huggins - Lead Officer for Attendance


Tel: 01437 775022

You can read our Privacy Notice here

This notice explains why we collect and keep your personal information, how your information is used and what we do with the information we collect.

ID: 1265, revised 14/06/2019