Ultrafast Full
Fibre Broadband
for Pembrokeshire

Aspiring to a digitally inclusive Pembrokeshire

What’s your current speed?

Can I get faster broadband?

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Broadband Postcode Checker

Sign up to express interest in getting better broadband

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Broadband Survey

Benefits of full fibre at home

Instant TV & Movie Streaming

Download in seconds without the buffering. Ultra HD TV? It's a reality!

Faster Online Gaming

Quick running, lag free, games - with no loss of connection.

Multi Device

Everyone stays connected. Shopping, gaming, surfing & keeping in touch - all at the same time, in the same house!

Learning

Study online, download or stream tutorials without buffering and then keep your work in the cloud.

Cloud Computing

Back up your documents, photos & video in the blink of an eye (and then access them from anywhere).

Working From Home

Send & receive big files instantly - keep in touch with the office & never miss a deadline.

Benefits of full fibre in business

New Markets

Consistent reliable broadband opens doors for trade at home & abroad.

Flexible Working

Cloud computing, fast file transfer & ‘smart’ working help you focus on growing your business.

Innovation

Rapid exposure to new ideas, new markets & best practise - worldwide. Share your projects effortlessly.

Business Efficiency

Video conferencing, virtual private networks & regular customer communications = the competitive edge.

About the digital connectivity programme in Pembrokeshire

'a problem that won’t fix itself' 

 

Full fibre broadband connections give you the fastest speed and most reliable service available. 

In Pembrokeshire today over 88% of households and businesses have access to at least 30Mbps. That’s the EU definition of Superfast broadband.

The problem is that less than 6% of premises have access to Ultrafast broadband (300 Mbps) and 2.5% of our households are still struggling with less than 2mbps.
This is a problem that won’t fix itself so we’re implementing a stepped plan and making a start.

Step 1


Part of this scheme will be to upgrade public buildings across Pembrokeshire with ‘gigabit-capable’ full-fibre connections.  These upgrades will draw full-fibre networks further into the County.



Step 2


We’ve divided Pembrokeshire into 88 project areas to give broadband infrastructure providers the opportunity to quote for connecting businesses and homes to full fibre.
It’s a big financial commitment and we’re working hard with all our partners to make it happen for everybody.
A keynote of this project areas approach is inclusion.



Step 3


We’re going to start working with communities, residents and businesses to help attract the resources we need. We’ll draw on voucher schemes from the UK & Welsh Governments that provide funding up to £5,500 per business and £1,500 per household. These vouchers will support the building of a better fibre broadband infrastructure for Pembrokeshire.

As part of this process we will be asking you about your current broadband provision and collecting the information necessary to plan for a better service in your area. We'll do this via our survey - online and face to face.

The survey results will be passed on to broadband infrastructure providers to allow them to quote to provide the necessary broadband infrastructure in your project area. 

 

It's a big project


It’s a big project with massive potential to change how we live and work in the county.
It’s 100% about working together - residents, businesses, suppliers and the council.
As a local authority we are doing everything to make sure that all of our departments speed the process.


In the community we know there's a lot of good will to make it happen for everybody.

Please note: The council does not recommend any supplier in particular. We currently work with suppliers who are registered with the Department for Media, Culture and Sport (DCMS) on the Gigabit Voucher Scheme and the Rural Gigabit Voucher Scheme. Other suppliers may exist.

Useful Links

FAQs

Fibre broadband is the second generation of broadband. It's faster, more reliable and uses a different technology to standard first-generation broadband. Traditional first generation broadband is delivered via copper telephone lines, fibre broadband uses fibre optic cables.

Fibre broadband can be delivered in two ways: Fibre to the Cabinet (FTTC) and Fibre to the Premises (FTTP).

Superfast broadband is defined as a download speed of at least 24Mbps by the UK Government. The UK Telecoms regulator OFCOM, and the EU, define it slightly differently as 30Mbps.

Ultrafast broadband means download speeds in excess of 300Mbps

Many websites allow you to check your current download and upload speeds.
Here are some links:

Ofcom –
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/ofcom-checker

Broadband Speed Test –
https://www.broadbandspeedtest.org.uk/

Speed test –
http://www.speedtest.net/

Broadband Finder – 
https://www.broadband-finder.co.uk/speed-test

Speeds generally vary through the day or week so it’s a good idea to repeat the test at different times.

FTTP means fibre-optic cables run from the exchange right to the door of each house or business. FTTP provides download speeds up to 330mbps and upload speeds up to 30mbps. Services are offered as different packages by retail Internet Service Providers (ISPs).

FTTC uses fibre-optic cables from the exchange right up to the street cabinet (the green cabinets you see on streets). It then uses existing copper wires to connect the cabinet to homes and businesses. FTTC provides download speeds up to 80mbps and upload speeds up to 20mbps. These are then offered as different service packages by retail Internet Service Providers (ISPs).

Speed is the main difference: FTTP is a lot faster than FTTC, reaching speeds of 330Mb and in some cases even 1Gbps.

Cost is also different for these 2 services. FTTP usually costs more because it means more new infrastructure has to be built.

This will depend on what package you order through your supplier.

Generally the process follows these steps:


1. Survey - or tests to work out the best way to bring fibre to your property from the nearest drop point.


2. External work - to run a fibre cable to your property underground or overhead. Then a small connection box is fitted to the outside of your house.


3. Internal work - a fibre connection point is fitted close to a power source in the most convenient place.


4. Connect - a router then links the broadband service supplied by your ISP (internet service provider) with the devices in your home. Connections can be made using an ethernet cable or wifi.

 

No - fibre broadband doesn't just automatically switch on.

You'll need to first check it's live in your area and then place an order with your chosen Internet Service Provided (ISP).

It's worth noting that the new fibre broadband network is universal so any ISP can chose to offer you a service.

Prices for fibre broadband packages vary depending on what download & upload speeds you'd like. It's good to shop around.

Key things to look out for include:

Price – Price comparison websites can be helpful to find the best deal for you. You may also find advice on money saving and switching.

Speed – check carefully as some broadband packages cap your download & upload speeds when they offer a cheaper tariff.

Usage – some packages are unlimited while others specify the amount of data for downloads/uploads you can have each month. Check carefully.

Contract length – check the contract length. Is it 12, 18, 24 months? Does that suit you?

Calls – do you have the option to combine broadband with telephone services in one package

Special offers – these could be things like introductory offers & bundled services.

Check fibre broadband price comparison websites.

 

No. We can’t advise you which ISP (Internet Service Provider) to choose.

To get the best deal we suggest you search on one of the price comparison websites.

The aim of the connecting Pembrokeshire programme is to achieve the best possible long-term broadband coverage for the county within the resources available. The project takes into account many factors including local demographics and geography, planning requirements and the existing broadband infrastructure.

The project has been divided into 88 areas of work.



It's not possible with a project of this size to reach all areas at the same time so some areas will be enabled before others. We understand the frustration across the county and the importance of fibre broadband, We'll aim to keep you regularly updated as our plans evolve.

The current plan is to start with the following broad project areas: Crymych, New Moat, Ambleston, Dale

If you want your business or residential premise to be considered in our next project area please fill in the form Broadband Survey. This will help us understand the level of interest in your community.